FREQUENTLY ASKED QUESTIONS
Where are you?
You can find us at 32a Chester Street, Newstead (walking distance from James Street and The Emporium).
What are your trading hours?
We pride ourselves on being Brisbane's favourite late night dessert bar. Check out our opening hours on our locations page, here!
What does Low Gluten mean?
Although we offer low gluten products, we cannot guarantee that any of our products are 100% gluten free. Our low gluten products have no gluten added to them, however, there is always a possibility of cross contamination due to the kitchen, transport and display environments. Our low gluten products are manufactured and prepared on equipment that produces our regular products and as such may contain traces of gluten.
How much notice do you need?
We require at least 24 hours notice to bring a cake order to life. If you are ordering one of our Tall Cakes, we do require 48hrs as there is a lot more man-power in these goodies!
Can I customise my cake?
Our range of cakes are the result of recipes we've taken time and effort to perfect. Therefore, we choose not to alter what we know we do very well!
Do I need to keep my cake refrigerated?
All of our standard cakes need to remain refrigerated until cutting. Some cakes are a little less affected by heat than others. Our summers are hot (and humid), therefore we recommend you keep your cake refrigerated until presenting to keep it as fresh as possible before consuming. Our tall cakes are best served room temperature but if you don't plan on finishing it in one sitting, don't keep it out for too long!
Are there vegan or dairy-free cakes?
We offer a number of gluten-free cakes, however we don't currently offer dairy-free or vegan whole cakes.
Can you make the cake I want in gluten-free, dairy-free or vegan?
Unfortunately we do not make any custom cakes. Specialty cakes are marked.
Can a friend or family member pick up my order?
Anyone can pick up your cake, provided they have the name and details of the order.